Aug 29

KAT Proposes Significant Changes for Several Bus Routes

Posted on August 29, 2019 at 9:41 AM by Savannah Kilday

Jan. 2020 Proposed Change
Knoxville Area Transit (KAT) is proposing route and schedule changes to several routes which, if approved, would take effect in January 2020.

Proposed Changes by Route:

Route 12 – Western Avenue:  To improve on-time performance and connections as well as streamline the route, the proposal is to make the current detour routing through the area of Western Heights a permanent change, using Virginia to Murphy.  Due to the recent street realignment of Western Avenue, portions of Virginia and Tennessee would no longer be served.

Route 13 – Beaumont: 

  • Adjust the service area of the route to cover additional areas along Middlebrook Pike, including Big Oak Apartments and Helen Ross McNabb’s Veterans’ Service Center, while terminating the route at Central Street and Dameron near the Knox County Health Department.  Additional new bus stops to be added along Middlebrook Pike. Transfers to Route 20 – Central provide direct service to Knoxville Station with almost immediate transferring.  Direct service provided to Public Works Building outbound leg only, with inbound service along Middlebrook Pike.
  • Additional evening trip on weekdays.

Route 20 – Central Street:  Remove the service extension to Melstone and McClain, keeping the route consistent throughout the day.

Route 34 – Burlington:  Remove a 3-block portion at Catalpa, Kirk and Lilac streets, keeping the bus straight on Fern to improve route performance.

Route 42 – UT/Ft. Sanders Hospitals: 

  • Improve headways to 30 minutes on weekdays;
  • Continue service through 11:15 p.m. trips in the evening, weekdays and Saturdays;
  • Add new Sunday service.

Route 90 – Crosstown:

  • Change routing to serve Walbrook Superstop (at Wal Mart west), rather than West Town Mall by following Middlebrook to Gallaher View.  Eliminate service through West Hills along Vanosdale and at West Town Mall. Add new bus stops along Middlebrook Pike. This eliminates a double-transfer to Route 16 – Cedar Bluff while still providing connections to West Town Mall via Route 11 – Kingston Pike.
  • Saturday schedule adjustment to create consistency with weekday service. 
  • New routing through I-640 Plaza to improve efficiency, along with service along Third Creek rather than Ed Shouse Drive to Middlebrook.

Outreach, Public Meetings, and Ways to Comment

For detailed information, the public is invited to visit KAT’s website at, call 637-3000, or visit KAT’s Customer Service Desk at Knoxville Station Transit Center.

Information will be distributed to agencies, housing, and businesses along the affected routes, and the public is encouraged to comment on the proposal.

KAT will hold two public open houses in order to explain the changes and accept comments.  Dates are as follows:

  • Wednesday, September 11, 2019, 4:30-7:00 pm – Public Works Complex, 3131 Morris Ave. along Route 13 – Beaumont
  • Monday, September 16, 2019, 4:30 – 7:00 p.m. – Bearden Middle School Library, 1000 Frances Road along Route 90 - Crosstown

In addition, detailed information will be on display at Knoxville Station for review and comment during the month of September.

Public Hearing

The Knoxville Transportation Authority will hold a public hearing on Thursday, September 26, 2019 at 3:00 p.m. in the Main Assembly Room of the City County Building, 400 Main Street.

If approved at a vote at the October meeting, the changes would take effect January 6, 2020.

Jul 15

Free Red Line Trolley to Begin Service to South Waterfront on August 19

Posted on July 15, 2019 at 3:08 PM by Savannah Kilday

Knoxville Area Transit’s fourth free trolley line – the new Red Line, connecting a part of the South Waterfront and downtown – is scheduled to begin service on Monday, Aug. 19.

The trolley line will follow a circular route from the Trolley Superstop on Main Avenue south across the Gay Street Bridge, west on Blount Avenue, then north across the Henley Bridge back to Main.

From the Superstop, a trolley passenger can access the free trolley lines to the University of Tennessee, the northern end of downtown and the Old City, the Civic Auditorium and Coliseum, and other destinations.

The Red Line will operate Monday through Saturday, with a trolley arriving at designated stops every 7 minutes. The trolleys will run Monday through Thursday until 8 p.m. and on Fridays and Saturdays until 10 p.m.

The Red Line trolley service is not permanently funded. The current City budget provides $300,000 for the one-year Red Line demonstration project. The service will be evaluated in the coming months to determine whether there is enough ridership to justify making the route permanent. 

The addition of trolley service comes as more than $110 million in new private development has been reinvested in the South Waterfront near the foot of the Gay Street and Henley bridges. That includes the $60 million One Riverwalk apartment complex, the $40 million 303 Flats student apartments and the $12 million makeover of an abandoned medical office building for the new Regal headquarters.

When all One Riverwalk construction is completed, about 1,200 people will soon be working and living in this stretch of the South Waterfront, which just a few years ago was a blighted vacant brownfield.

A continuous half-mile riverwalk, a 37,500-square-foot public event space adjacent to the Henley Bridge, and a public corridor connecting Blount Avenue to the riverwalk are under construction. The Riverwalk Garage (formerly the Baptist Hospital Garage) offers free nighttime and weekend garage parking.

Download this Press Release as a PDF here. 

May 08

KAT Operations Leadership Sees Changes

Posted on May 8, 2019 at 9:57 AM by Savannah Kilday

After a career spanning over 30 years in transit in Knoxville, Knoxville Area Transit (KAT) announces the retirement of Chief Operating Officer Beverly Campbell, and consequently the hiring of a new Chief Human Resources Officer, Julie Glibbery, as well as the promotion of Odell Draper to Chief Operations Officer.

Beverly began her career at KAT in 1987 as a systems analyst before becoming the Director of Human Resources.  Later, she became Chief Operating Officer, overseeing all Human Resources and Operations functions including the bus operator staff of over 257, dispatchers and supervisors, and all managers and directors within the department.

With her departure, the Operations functions will be handled by
Odell Draper, former Director of Operations and Safety and now Chief Operations Officer. Draper began his career at KAT as a bus operator in 2007, ascending the ranks through various supervisory positions to become Director of Operations and Safety.  He will now oversee all bus operators, managers, and supervisors within the operations division.  Draper, a recent Mass Transit Magazine “40 Under 40” award winner, has been training under Beverly’s leadership for several years.

Julie Glibbery brings a wealth of Human Resources experience to KAT.  Prior to joining KAT, Julie’s broad career in human resources included experience in the automotive, aeronautical, marine industries as well as with a major federal contractor. In her current position as Chief Human Resources Officer she is responsible for employee/labor relations, benefits, compensation, compliance and staffing for KAT.

Download this News Release as a PDF here.