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KAT’s (Free!) Official App

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301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

Download Transit

KAT’s (Free!) Official App

Google Play and Apple App Store are trademarked by their respective owners.

301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

Service Change

ALL BUS ROUTES

New Service Schedules in Effect

We are still operating on reduced service, but effective Monday, April 8, 2024, we are returning some service back to pre-COVID levels. Click here for more information.

For the most up-to-date information on short-term detours, download the Transit app.

KAT is the City of Knoxville’s public transportation system, operating buses, trolleys and paratransit service across the city.

To ensure all passengers have a safe and comfortable experience, please review KAT’s Passenger Ride Guide prior to your first trip.

How to Ride the Bus

Arrive at the bus stop at least 5 minutes early.

As the bus approaches, check the sign at the top of the bus (the destination sign) to make sure it is the correct bus. This sign should show the bus route number and destination (for example, Route 11: Kingston Pike).

Signal the operator by raising or waving your hand to ensure he/she sees you and know you want to board. Be sure to stand a safe distance back from the curb until the bus comes to a complete stop.

Be ready to pay your fare as soon as you board. If paying with cash, exact change is not required – you will be issued a change card to use on another bus trip. To learn about different pass options, visit our Fares section.
When you want to get off the bus, use either the pull cord or the rubber strips around the windows to signal to the operator.

When the bus comes to a complete stop, make sure you have all your personal items, and exit the bus through the rear door. Wait on the curb until the bus leaves before crossing the street.

Travel Training

If you need extra help reading a bus schedule, planning your next transit trip, or using our app, we are happy to provide you with FREE travel training.

To schedule a travel training session for yourself or a group, contact our Marketing and Communications Coordinator, Analisa Valentine at avalentine@katbus.com. Please include the following in your email: your full name and contact information, whom the training is for (individual or group), and date and time you are requesting the travel training for.