You must use katpay or use exact change on board to pay your fare.

No day passes or change cards will be given for cash payments on the bus after that date. The cash price for one ride is still $1.00 for regular fare, or $.50 for discount fare. Transfers not included.

Frequent riders are encouraged to use katpay to access 1-Day and 30-Day pass rates. katpay uses fare capping and stops charging after the daily and monthly limits are reached, ensuring that you always pay the lowest fare. You will never pay more than $2 per day or $30 in a 30-day period, or for discount fare, never more than $1 per day, or $15 in a 30-day period.

katpay can be used on your phone through the Transit app OR as a reloadable card that you can get from customer service. Plus, you can pay as you go, and add funds to your account several different ways, including using cash at retail locations around Knoxville.

Click here to get more information on katpay

Key Dates to Remember:

• Dec. 2, 2024: Last day to purchase paper tickets at KAT Customer Service, 1-Day passes will still be available on buses
• Dec. 31, 2024: Last day to use paper tickets on buses
• Jan. 2, 2025: MUST USE katpay or exact change on buses. No paper tickets accepted, and no day passes or change cards given

Please note – the Customer Service is not able to make change.

KAT has proposed adjustments to Routes 1, 20, 22, 23, 37, 40 and 41. We have also proposed to make the Route 42 Emergency Safety detour permanent. If approved, the adjustments will take effect on January 27, 2025.

Click HERE to review the proposed changes.

The Knoxville Transportation Authority will vote on this at their next meeting on Thursday, November 21, 2025. It will take place at 3:00 p.m. in the Small Assembly Room of the City-County Building.

If you are unable to attend and would like to submit a comment, please email us at connect@katbus.com.