1/12/2025 4:15 p.m.

KAT will remain on Snow Routes for the remainder of today/ tonight.

Tomorrow, Monday, 1/13/2025 – KAT will be on regular routes starting at regularly scheduled times. However, we will have supervisors checking road conditions in the morning, and it’s possible that some routes may have detours. Continue to check our social media sites and Transit app for updates, or call customer service at 865-637-3000 with questions.

___________________________

1/12/2025 9:15 a.m.

KAT will begin service on Snow Routes at 10:15 a.m. You can find snow route information for every route on its individual route page.  For more information on our snow routes, please visit our snow routes page.

Please note that this means fares will resume. However, temperatures will still drop dangerously low overnight this week, so we will continue to offer free rides to warming centers after 3:00 p.m. each day through Friday, January 17^th. Please tell your driver that you are requesting a ride to a warming center when you get on board.

After that, you must use katpay or use exact change on board to pay your fare.

No day passes or change cards will be given for cash payments on the bus. The cash price for one ride is still $1.00 for regular fare, or $.50 for discount fare. Transfers not included. Please note – KAT Customer Service is not able to make change.

Frequent riders are encouraged to use katpay to access 1-Day and 30-Day pass rates. katpay uses fare capping and stops charging after the daily and monthly limits are reached, ensuring that you always pay the lowest fare. You will never pay more than $2 per day or $30 in a 30-day period, or for discount fare, never more than $1 per day, or $15 in a 30-day period.

katpay can be used on your phone through the Transit app OR as a reloadable card that you can get from customer service. Plus, you can pay as you go, and add funds to your account several different ways, including using cash at retail locations around Knoxville.

If you qualify for discount fare, please contact KAT Customer Service to enable discount fare rates on your katpay account.

Click here to get more information on katpay

Key Dates to Remember:

• January 31, 2025: Last day to use paper tickets on board buses.
• February 2, 2025: Last day to trade in UNUSED paper tickets or change cards for credit in your katpay account at KAT Customer Service.
• May 1, 2025: Last day to receive a $4.00 credit when you purchase a katpay card, create an account, and register the card through the katpay Web Portal. AND last day to receive a $4.00 credit for creating a new katpay mobile account in the Transit app. Must contact KAT Customer service to receive credit.

The KTA Board as approved KAT’s request for adjustments to Routes 1, 20, 22, 23, 37, 40, and 41, as well as to make permanent the Route 42 Emergency Safety detour. These adjustments will take effect on January 27, 2025.

Click HERE to review the proposed changes.