How to Plan Your Trip
How to Ride Quick Links
Buy and Use Mobile Tickets
Before you head out, make sure you know what route or routes you’ll need, where your bus stops are, and what time the bus should be arriving/departing. There are several ways to plan your trip:
You can use our official app, Transit, to get step-by-step directions to where you want to go, the Google trip planner, as well as our maps and schedules.
You can also call our Transit Agents at 865-637-3000. Our agents are available Monday-Friday, 5 am-10 pm, Saturdays 6 am-10 pm, and Sundays 8 am-5 pm.
You are also welcome at Knoxville Station, on Church Avenue. Here, our Transit Agents will be happy to assist you.
Transit Trip Planner
The Transit App has created a web-based trip planner that provides the same information as the Transit App. This tool can be used to plan trips between an origin and a destination.
Reading Maps & Schedules
Match the numbered circle on the map to the column of times with the same number to see when the bus serves that location. These locations are called “timepoints.”
To determine when the bus serves a stop in between timepoints, look at when it is due at the timepoint before your stop and the timepoint after your stop, and you can estimate when it will arrive.
Remember: always be at your stop at least 5 minutes early!
