May 06

Knoxville ‘Got on Board’

Posted on May 6, 2019 at 9:28 AM by Savannah Kilday

Get on Board Day 2019
Knoxville, TN. The Knoxville community showed their support for transit by riding in big numbers on last Thursday’s Get on Board Day.  KAT saw a 24% increase in ridership compared with the previous day, with many passengers posting their rides on social media.

Get on Board Day was a nation-wide event promoting transit and raising awareness of the benefits of transit, from economic development to promoting sustainable lifestyles.  Over 200 transit agencies participated in the event in various ways.  KAT offered fare-free rides and encouraged people to share their rides on social media.   In addition to the ridership increases, KAT’s social media engagement doubled for Get on Board Day.

“We were so pleased to see such a positive and supportive community response to Get on Board Day,” says Melissa Roberson, Director of Transit for the City of Knoxville. “We have been improving our passenger amenities with our KATbus Tracker App and free wi-fi on buses, along with steady improvements to route service.  I think the public is responding to these new conveniences and more people are interested in giving transit a try.”

The KATbus Tracker app, which provides real-time bus tracking along with trip planning and other features, was introduced at the end of March.  Thus far, the app has been downloaded over 900 times.

Nov 02

Jan 7, 2019 Service Improvements

Posted on November 2, 2018 at 9:16 AM by Savannah Kilday

The Knoxville Transportation Authority has voted to approve the following service improvements to go into effect January 7, 2019 The public is welcomed to attend.

Route 16 - Cedar Bluff Connector
Adjusted to remove Social Security Office routing. Service to Social Security Office available through Route 11 - Kingston Pike. 

Route 17 - Sutherland 
Schedule adjustment to add later and more consistent evening service on weekdays and Saturdays and ALL NEW SUNDAY SERVICE. 

Route 24 - Inskip/Breda
Schedule adjustment to add later evening trips on weekdays and Saturdays with complete 7:30 p.m. and 8:30 p.m. trips. 

Route 30 - Parkridge
Schedule adjustment to add later evening trips on weekdays and Saturdays with complete 7:45 p.m. and 8:45 p.m. trips. 

Route 40 - South Knoxville
Schedule adjustment to add 30 minute service on weekdays!

Route 42 - UT Hospital
Schedule adjustment to add later evening trips on weekdays and Saturdays with complete 7:15 p.m. and 8:15 p.m. trips. 

Route 45 - Vestal
Schedule adjustment to add 30 minute service on weekdays! 

For detailed information on the changes, please see the attached files:
You can also get more information by visiting the Knoxville Station Customer Service Counter or by calling 865.637.3000.
Nov 01

KAT Offers Fare-Free Service on Election Days

Posted on November 1, 2018 at 11:30 AM by Savannah Kilday

Fare-Free on Election Day
In an effort to make voting in Knoxville as easy as possible, Mayor Madeline Rogero and the Knoxville Transportation Authority (KTA) have approved fare-free service on all KAT buses on Tuesday, November 6, 2018. Fare-free service on Election Day will run for the duration of Mayor Rogero’s term through 2019, which will include two additional election days in August and November of 2019 for City elections.

“Transportation should never be a barrier to voting,” says Mayor Rogero. “Fare-free rides on November 6th will offer the opportunity to reach polls on KAT bus lines in Knoxville, and for those who have early voted, it’s an opportunity to take advantage of our fabulous transit system fare-free.”

KAT’s Customer Service Counter staff at Knoxville Station, as well as KAT’s information line at 637-3000, are available to help passengers plan trips to the polls. KAT encourages planning ahead and voting early on Election Day, as there are some KAT routes that end service before the polls close. As the City of Knoxville’s transit system, KAT conveniently serves most polling sites within the city. Combining Knoxville polling locations with those outside the city limits, this accounts for 41 of the Knox County Election Commission’s 80 countywide voting sites.
“Our customer service staff are familiar with voting locations, and can help people plan their trip to their polling location now,” says Melissa Roberson, Interim Director of Transit for the City of Knoxville.

The Knoxville Station Customer Service counter will also be providing special giveaway items on Tuesday for those with “I Voted” stickers, in addition to providing trip information.