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301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

Service Change


Reduced Service Schedules in Effect

Effective Monday, August 29, 2022, reduced service schedules went into effect on some KAT bus routes. Click here for more information.

A farebox is a machine in the bus that allows you to either purchase a pass, or use one that you already have.

Buying a New Pass

Deposit the money using the bill insertion slots and/or the coin insertion cup.

If you’re buying a one-ride pass, the machine will not issue you a ticket. At this point, you can go ahead, take a seat and enjoy the ride!

If you’re buying a pass valid for more than one ride, the machine will issue a ticket from the magnetic fare card slot. Make sure to put your new pass in a safe place so you can use it again later!

Exact change is not needed, but please take into account that if you insert more than the amount of the fare, you will be issued a ‘change card’ for the difference, which can only be used towards the fare on a future trip.

Validate Previously Purchased Pass

If you bought a pass before riding the bus, run it through the magnetic fare card slot the first time you use, wait for it to be validated and take it back.

From the second ride on, use the magnetic swipe slot to validate your fare card instead of the card slot. This will help avoid deterioration of your card, something important especially if you’re planning to use it for long periods of time.