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The Knoxville Station Customer Service Counter is open from 8:00 a.m. to 5:00 p.m. on weekdays and is closed on Saturdays and Sundays.
KAT observes the following holidays and is closed on these days: New Year’s Day, Independence Day, Thanksgiving Day, and Christmas Day.
KAT operates on a Saturday schedule on the following holidays: Martin Luther King Jr. Day, the day after Thanksgiving, and Christmas Eve.
KAT operates on a Sunday schedule on Memorial Day and Labor Day.
The cost to replace or renew an ID is $2. You will need to visit the Knoxville Station Customer Service Counter; located at 301 Church Avenue, Monday through Friday from 8:00 a.m. to 5:00 p.m.
KAT cannot replace, refund, or exchange passes.
Yes. You may purchase your shuttle wristband from Knoxville Station's customer service counter the week prior to the game you are attending. The customer service counter hours are Monday - Friday, 8am - 5pm.
For a list of individuals that qualify for a reduce fare, please visit our
Children under 4 years of age are allowed to ride for free. Knox County School students also ride for free through the Youth Freedom Pass Program.
Visa and Master Card are accepted with proper ID.
KAT offers several different fare payment options. For a list of these options please visit the
GTFS is the acronym of General Transit Feed Specification, a feed that allows transit agencies like KAT to publish their data for developers to use when they write applications. For more information on this, please visit Google’s dedicated page.
Currently, our feed includes data for all of our fixed and trolley routes. Paratransit information is not part of this data at this time.
We update our GTFS data every time our routes undergo changes, which is around 3 times annually. To receive updated data, please email email@example.com
Our GTFS data is hosted by the City of Knoxville. To download this feed, please click here.
We can always use an extra set of eyes! Please feel free to send an email to firstname.lastname@example.org to report any error or inconsistency you might find in our GTFS data.
You can use our GTFS data free of charge.
No, you cannot. However, you can download our data for free and use it in applications you sell later for a profit.
For further questions or comments about KAT’s GTFS data feed, please send an email to email@example.com.
No, Trolleys do not run on Sundays. Routes operate until 8:00 p.m. Monday through Saturday.
There are currently 3 Trolley lines; Blue Line, Green Line and Orange Line. For more information, visit the