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301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

Service Change


Reduced Service Schedules in Effect

Effective Monday, August 29, 2022, reduced service schedules went into effect on some KAT bus routes. Click here for more information.

Privacy Policy

Knoxville Area Transit

Knoxville Area Transit cares about the privacy of its users. The following summarizes how information transmitted through KAT’s website is used.

Personal Information

Knoxville Area Transit does not distribute any personal identifying information about its users. Any personal information submitted through forms or email from the user is considered public information and may be subject to inspection upon request as governed by the Tennessee Open Records Act, Tenn. Code Ann. Section 10-7-503. However, KAT will not release this information for distribution to outside organizations or businesses for commercial purposes.

Information Automatically Logged

Knoxville Area Transit periodically gathers tracking information while users are on this site. This information helps resolve the popularity of our site by various user actions such as website traffic, page views, number of visitors, etc. Also, Knoxville Area Transit gathers limited information about its users’ connection to our site including the Internet Protocol (IP) address, computer and connection information such as browser, type and version, operating system and platform, the full Uniform Resource Locator (URL) click stream to, through, and from our website including date and time. An IP address is a number on each computer that determines where information is sent from web servers. This does not identify a user (such as email address), only a computer.


The Knoxville Area Transit site does transfer cookies (alphanumeric identifiers) to your computer’s hard drive through your Web browser. This enables us to recognize your browser and provide features and correct viewing.

External Links

This site contains links to other websites. Knoxville Area Transit is not responsible for the content or privacy practices of such websites. These links are provided as a convenience, and inclusion of any link on this website does not imply endorsement by Knoxville Area Transit of the website.

Changes to Privacy Policy

Should any changes occur to the Privacy Policy of Knoxville Area Transit’s website, they will be displayed on this page immediately.