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301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

KTA Board Information

Frequently Asked Questions

Accessibility

Civil Rights (ADA, EEO, Title VI, DBE)

Search for:

Download Transit

KAT’s (Free!) Official App

Google Play and Apple App Store are trademarked by their respective owners.

301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

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New Service Schedules in Effect

We are still operating on reduced service, but effective Monday, April 8, 2024, we are returning some service back to pre-COVID levels. Click here for more information.

For the most up-to-date information on short-term detours, download the Transit app.

KAT Title VI Complaint Form

Shelter Process, Guidelines, & Requests

Transparency & Accountability (Civil Rights: ADA, EEO, Title VI, DBE)

"*" indicates required fields

Complainant's Information:

Name*

First Last

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Telephone (Home)*

Telephone (Work)

Email Address

Name of agency, department or program that you believe discriminated against you:

Name of agency, department or program*

Address

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Phone Number

Person(s) discriminated against, if different from above:

Name of individual*

First Last

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

I believe the discrimination I experienced was based on (check all that apply):*

Race

Color

National Origin

Date of Alleged Discrimination (Month, Day, Year):

Month

Day

Year

In your own words, describe the alleged discrimination. Explain what happened and who you believe was responsible.*

List names and contact information of persons who may have knowledge of the alleged discrimination.*

Have you filed this complaint with any other federal, state or local agencies, or with any federal or state court?*

Yes

Is you answered yes, please check all that apply.*

Federal agency

Local agency

State court

State agency

Federal court

Provide information about a contact person at the agency/court where the complaint was filed.

Name*

First Last

Phone Number*

Address*

Street Address Address Line 2 City State / Province / Region ZIP / Postal Code

Signature

Please sign and date this complaint form below. You may attach any written materials or other supporting information that you think is relevant to your complaint.

Important: The complaint will not be accepted if it has not been signed.

Complainant Signature*

Complainant's Name:*

First Last

Date*

Month

Day

Year

If you have additional documents you would like to include, please attach them here:

Drop files here or

Accepted file types: jpg, png, pdf, Max. file size: 128 MB.

Name

This field is for validation purposes and should be left unchanged.

FTA Office of Civil Rights, Attention: Title VI Program Coordinator, East Building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

You can also download this form in PDF format by clicking here, fill it and send it to:
Knoxville Area Transit Title VI Coordinator
301 Church Avenue
Knoxville, TN 37915-2590
Phone: 865-215-7831 Fax: 865-215-7820

-OR-

FTA Office of Civil Rights
East Building, 5th Floor-TCR
1200 New Jersey Avenue SE
Washington, DC 20590

Descargue este formulario en español haciendo clic aquí, rellénelo y envíelo a
Knoxville Area Transit Title VI Coordinator
301 Church Avenue
Knoxville, TN 37915-2590
Teléfono: 865-215-7831 Fax: 865-215-7820

-O-

FTA Oficina de Derechos Civiles
Edificio Este, 5º Piso-TCR
1200 New Jersey Avenue SE
Washington, DC 20590