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301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

Download Transit

KAT’s (Free!) Official App

Google Play and Apple App Store are trademarked by their respective owners.

301 Church Avenue
Knoxville, TN 37915

General Office: 865-215-7800

Office hours: Monday - Friday
8:30 am - 4:30 pm

Service Change

ALL BUS ROUTES

New Service Schedules in Effect

We are still operating on reduced service, but effective Monday, April 8, 2024, we are returning some service back to pre-COVID levels. Click here for more information.

For the most up-to-date information on short-term detours, download the Transit app.

Director of Transit

Isaac Thorne

Mr. Thorne joins Knoxville Area Transit after nearly 13 years with Connect Transit in Normal, Illinois, where he served as the Chief Executive Officer. Prior to serving as CEO, he served as Chief Operating Officer, Interim Transportation Director, Procurement Director and Operations Manager.

Mr. Thorne helped to transform Connect Transit into the 2015 American Public Transportation Association Outstanding Public Transit System of the Year. That same year, he was also named to the prestigious list of Mass Transit Top 40 Under 40.

Title: Director of Transit
Email: ithorne@katbus.com

Chief Administrative Officer

Pat Downs
Pat has spent many years in public transportation including Nashville MTA, State Road & Tollway Authority, Georgia Department of Transportation, Birmingham, and most recently as a consultant for the Federal Transit Administration conducting transit agency reviews, state comprehensive reviews, and procurement system reviews. She will oversee Finance, Grants, Procurement, Human Resources, and Marketing in her role as Chief Administrative Officer.

Title: Chief Administrative Officer
Phone: 865-215-7831
Email: Pat Downs

Director of Operations

Aquayla Maxwell
Aquayla joined KAT as a bus operator in 2012. During that time, she has advanced through the Operations Department in various positions including Operations Supervisor and Operations Manager, which included overseeing the Lift Department. Aquayla was promoted to Director of Operations in 2020. In this position, Aquayla oversees fixed-routes, day-to-day operations, and overseeing employee productivity.

Title: Director of Operations
Phone: 865-215-7801
Email: Aquayla Maxwell

Director of Maintenance

Chris Click

Chris joined KAT as a mechanic in 2011 and moved up through the ranks to Maintenance Supervisor in 2017, then Lead Supervisor in 2021. In March of 2023 he was named the Interim Director of Maintenance, and promoted to Director of Maintenance in October of 2023.

Chris earned his Associates degree in Diesel Powered Equipment Technology from Tennessee College of Applied Technology in 2011. He has placed in both student and professional maintenance competitions including the USASkills Championships in 2010, and the Tennessee Public Transportation Association Roadeo in 2017.

Title: Director of Maintenance
Phone: 865-215-7873
Email: Chris Click

Director of Procurement

Si McMurray

Si is a native of the Greater Knoxville Area and served as KAT’s Chief Maintenance Officer since 2007 before being named Director of Procurement in 2019. Prior to this, he earned a Bachelor of Science in Transportation Management from the University of Tennessee, was commissioned as an officer in the U.S. Army, and served 23 years in maintenance and logistics management.

Title: Director of Procurement
Phone: 865-215-7803
Email: Si McMurray

Director of Marketing

Becca James

Becca has over 15 years of marketing experience through radio broadcasting, where she helped develop and implement marketing strategies and promotional campaigns for clients in a variety of industries, while also hosting her own radio show. Most recently, you heard her on Star 102.1.

Becca earned her B.A. in Communications at Stephen F. Austin State University in Nacogdoches, TX.

Title: Director of Marketing
Phone: 865-215-7826
Email: Becca James