Kat has made a recommendation to the KTA Board to only accept cashless ticket payment methods onboard, following the launch of katpay – an account-based ticketing system. With this new fare payment system, passengers can “pay as they go” using a reloadable fare card or by adding value to their katpay account in the Transit app. The card or their Transit app account can be reloaded with cash or card either through the app, an online web portal, at the KAT Customer service counter, or at retail locations around Knoxville. The presentation will begin at 5pm and we will answer questions afterwards. katpay will launch on October 23, 2024, and we propose going cashless beginning December 2, 2024. The KTA Board will hold a public hearing about this at their meeting on September 26, 2024.

Kat has made a recommendation to the KTA Board to only accept cashless ticket payment methods onboard, following the launch of katpay – an account-based ticketing system. With this new fare payment system, passengers can “pay as they go” using a reloadable fare card or by adding value to their katpay account in the Transit app. The card or their Transit app account can be reloaded with cash or card either through the app, an online web portal, at the KAT Customer service counter, or at retail locations around Knoxville. The presentation will begin at 5pm and we will answer questions afterwards. katpay will launch on October 23, 2024, and we propose going cashless beginning December 2, 2024. The KTA Board will hold a public hearing about this at their meeting on September 26, 2024.

In observance of Black Friday, KAT is operating on a Sunday schedule. Our customer service and administrative offices are closed.