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Find out what's happening in the blog. Below is a list of blog items.

Sep 02

DBE Goal Notice – FY 2021-2023

Posted to KAT Blog by Savannah Kilday

Knoxville Area Transit’s U.S.-D.O.T

Disadvantaged Business Enterprise Goal for FY 2021-2023

In compliance with the Disadvantaged Business Enterprise program established in 49 CFR 26, Knoxville Area Transit (KAT) proposes to establish a goal of 2.5% of Federal financial assistance expended in D.O.T.-assisted contracts in federal fiscal years 2021-2023. This goal, established by KAT, is one of many components within the City of Knoxville’s DBE goals established by the Small Business and Diversity Outreach Office. This goal directly relates to Federal Transit Administration funding to be spent with firms certified as a Disadvantaged Business Enterprise (DBE) under the Tennessee Unified Certification Program (TN-UCP) and does not apply to transit vehicle purchases. KAT proposes to meet this goal by advertising bid opportunities through the City of Knoxville Purchasing website, DBE and general circulation publications, and by advising City Purchasing at the time of requisition of TN-UCP certified firms that should be included in bid notices. The proposed goal and the entire DBE program document are available for viewing during normal business hours at Knoxville Area Transit’s 1135 Magnolia Avenue offices for 30 days following the date of this notice. Comments on the goal and program, or questions about DBE certification through TN-UCP should be addressed to Si McMurray, DBE Liaison Officer, Knoxville Area Transit, 301 Church Avenue, Knoxville, TN 37915; telephone: 865.215.7803; email:, or through the comments link below. Comments may also be addressed to D.O.T. at U.S. Department of Transportation, Office of Civil Rights, U.S. Department of Transportation, Federal Transit Administration, 1200 Jersey Ave, SE, Washington, DC 20590.

Aug 25

KAT Service Reductions Take Effect on Monday, August 29, 2022

Posted to Media Advisories and Press Releases by Becca James

The KAT service reductions approved by the Knoxville Transportation Authority (KTA) in early July will take effect on Monday, August 29, 2022.   These reductions are due to continued workforce shortage issues. 

 The service reductions are as follows: 

  • Elimination of Routes 10 – Sequoyah and 19 – Lakeshore/Lonas 
  • Reduction of all Sunday service schedules, with the last downtown departures at 5:15 p.m. 
  • All weekday and Saturday evening service ending earlier, with the exception of core routes 11, 12, 22, 31 and 41 continuing through an 11:15 p.m. line-up. 
  • Reduced hours on Route 13 – Beaumont 
  • Reduced weekday frequency on Route 42 – UT/Ft. Sanders Hospitals 
  • Reduced frequency on Orange and Green Line trolleys 

The paratransit Lift service area will remain the same, as well as weekday and Saturday hours.  Lift service will end on Sunday at 6:30 p.m. in conjunction with fixed route service reductions.  

KAT plans to continue operation of the football shuttle services offered for UT home football games, although the amount of shuttle buses available may be more limited.  KAT also encourages game attendees to consider using the regular fixed route services as well.  Information on football options can be found on KAT’s website. 

In addition to these service reductions, two route changes were approved, effective August 29th: 

  • Service West Town Mall (outbound only) via the Gleason Drive entrance to Belk 
  • A route change on Route 12 – Western to use 5th Avenue to University (rather than Arthur and Boyd) through the Mechanicsville area 

The full details are posted on KAT’s website,, or passengers can call 865-637-3000 or visit the Customer Service Counter for trip planning assistance. 

Recognizing the spiraling effect this could have on those using KAT for work-related transportation, KAT and Knox County CAC Transit are partnering to provide work-related transportation to fill in the gaps left by these reduced service levels.   KAT passengers can call Knox County CAC Transit at 865-524-0319 to check availability.  Knox County CAC Transit will do their best to work with passenger schedules to provide work-related trips.  KAT will cover the costs of the CAC fares for these passengers until a return to normal service levels on that route. 

KAT has had to reduce service levels during COVID twice – once in early 2020, returning to regular levels in July.  But those same reductions had to occur again in November 2020.  Increasing workforce allowed a return to some previous levels of service, but not all, in March of 2021.  However, since that time, workforce levels – in particular for bus operators - have continued to fall and are now lower than at any time during the pandemic.  KAT continues to expand recruitment and retention efforts and accepts employment applications on the website,  

For more information on this News Release, please contact Belinda Woodiel-Brill at 865-215-7828 or Becca James at 865-215-7826.