In an effort to provide the best public transit service possible KAT will implement the following service changes in February 2022 (final start date to be determined as soon as possible).
Route 11 - Kingston Pike
Route adjustment to eliminate service into the West Town Mall property, along with associated timepoint adjustments.
KAT has been on detour since construction began at on the mall property around two years ago. Removing mall service will allow the bus additional time to reach timepoints at Walbrook and Knoxville Station more reliably.
The time saved by not entering the mall has created some timepoint adjustments. The 5 minute time buffer will allow the bus to more reliably reach transfer destinations at both Walbrook and Knoxville Station.