The City of Knoxville/Knoxville Area Transit operates its programs and services without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act. To request additional information on the civil rights program, or to request a form to file a complaint under this program, persons may submit a “contact” form at www.katbus.com or call 865-637-3000. Or, a complaint may be filed directly with the Federal Transit Administration, Office of Civil Rights, East Building, 5th Floor-TCR, 1200 New Jersey Avenue SE, Washington, DC 20590.